Delegation Skills Training

Delegation Skills Training

You know that feeling when you're drowning in tasks while your team stands around waiting for direction? Or when you finally delegate something only to spend more time explaining and fixing it than if you'd just done it yourself? Yeah, we've all been there. The truth is, most of us were never actually taught how to delegate properly - we just got promoted and suddenly expected to figure it out.

Here's what I've learned after 15 years of training managers: delegation isn't about dumping work on other people. It's about creating a system where everyone wins. Your team gets to grow and learn new skills, you get your sanity back, and the business actually runs better. But there's a right way and about a dozen wrong ways to do it.

I've seen managers who delegate everything and wonder why nothing gets done right. I've seen others who can't let go of anything and wonder why they're working 60-hour weeks. The sweet spot is knowing what to delegate, to whom, and how to set them up for success without becoming a micromanager.

This isn't theoretical stuff either. We're talking about real situations like when Sarah from accounts asks for "a quick chat" that turns into an hour-long problem-solving session, or when you realize you're still doing the same tasks you did three promotions ago. Sound familiar?

What makes this training different is that we focus on the practical stuff nobody talks about. Like how to handle the conversation when someone pushes back on a delegated task. How to delegate to someone who might actually be better at the job than you are. How to delegate when you work with a bunch of control freaks (or when you are one yourself).

We'll cover the real mechanics of delegation skills - the actual words to use, the follow-up systems that work, and how to spot when someone's struggling before it becomes a crisis. Plus, we'll work through those tricky scenarios where traditional delegation advice falls apart, like dealing with remote team members or handling urgent requests when you're not around.

What You'll Learn

You'll walk away knowing exactly how to identify which tasks to delegate and which ones you should keep. We'll give you a simple framework for matching tasks with the right people based on their skills, workload, and development goals. No more throwing darts at a board and hoping for the best.

You'll learn the art of giving clear instructions without writing a novel. There's a technique for explaining tasks that takes half the time and gets twice the results - and it's not what most people think.

We'll show you how to set up check-in systems that keep projects on track without making you look like a helicopter manager. Your team will actually appreciate these systems once they see how much easier their jobs become.

You'll get comfortable with the follow-up conversations that make or break delegation. This includes how to handle it when things go wrong (and they will), how to provide feedback that actually helps, and how to resist the urge to jump in and fix everything yourself.

Most importantly, you'll develop the confidence to let go. We'll work through the mental barriers that keep managers stuck doing work they should have delegated years ago.

The Bottom Line

After this training, you'll stop being the bottleneck in your team's productivity. Your people will be more engaged because they're actually getting to stretch themselves, and you'll finally have time to focus on the management work that only you can do. Plus, you might actually leave the office at a reasonable time for once.

This isn't about becoming a hands-off manager who disappears when things get tough. It's about becoming the kind of leader who knows when to step in and when to step back. Your future self will thank you for it.

Location: Adelaide